Privacy Policy

Haulin' Hands Junk Removal LLC
Last Updated: November 2025

Haulin' Hands Junk Removal LLC (“Company,” “we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your information when you contact us, visit our website, or use our services.

By using our website or scheduling service, you agree to the practices described below.

1. Information We Collect

A. Information You Provide

We may collect the following information when you contact us or schedule service:

• Name
• Phone number
• Email address
• Service address
• Photos submitted for estimates
• Payment information (processed securely through third-party payment processors)

B. Information Collected Automatically

When you visit our website, we may automatically collect:

• IP address
• Device type
• Browser type
• Pages visited
• Cookies and tracking data (for analytics and performance)

We do not track or store sensitive personal data.

2. How We Use Your Information

Haulin' Hands Junk Removal LLC may use your information to:

• Provide and schedule junk removal services
• Generate estimates and invoices
• Communicate appointment updates
• Improve our website and customer experience
• Send service-related messages or promotions (opt-out anytime)
• Maintain business records and legal compliance

We do not sell, trade, or rent your personal information to third parties.

3. Sharing of Information

We may share limited information with:

• Trusted service providers (payment processors, analytics tools, scheduling apps)
• Legal authorities, if required by law
• Marketing partners only for Company-related promotions (never sold data)

All third-party partners are required to protect your information.

4. Payment Security

Payments made through card, Venmo, Zelle, or Apple Pay are processed securely through their respective platforms.
We do not store full credit/debit card numbers or banking information.

5. Cookies & Website Tracking

Our website may use cookies and analytics tools (such as Google Analytics) to improve performance and understand visitor behavior.

You can disable cookies in your browser settings at any time.

6. Data Storage & Protection

We take reasonable steps to protect your information through:

• Secure communication channels
• Encrypted payment processing
• Access restrictions to business systems

However, no system is 100% secure, and you agree to use the website at your own risk.

7. Your Rights

You have the right to:

• Request access to your personal data
• Request corrections to inaccurate information
• Request deletion of your information, unless required for legal or business records
• Opt out of marketing messages at any time

To make a request, contact us directly.

8. Children’s Privacy

Our services are not intended for individuals under the age of 13.
We do not knowingly collect information from children.

9. External Links

Our website may contain links to third-party sites. We are not responsible for their privacy practices or the content they provide.

10. Updates to This Policy

We reserve the right to update this Privacy Policy periodically. Changes will be posted on our website with the updated date.

11. Contact Us

For questions about this Privacy Policy or your data, contact:

Haulin' Hands Junk Removal LLC
Email: [email protected]
Phone: (703)568-2015
Website: www.haulinhandsjunkremoval.us